FAQ

Q: What is your return policy?

A: Orders are shipped within3–7 working daysfrom the date of purchase. Working days exclude Fridays, Saturdays, and official holidays.

Q: What happens if I'm not available at delivery?

A: The courier will attempt delivery according to their policy. Additional delivery attempts may result in extra shipping fees.

Q: Can I open or try the items at the door?

A: Yes, you are allowed totry the items at the doorbefore accepting the order.

Q: What is your return policy?

A: You may request areturn or exchange within 14 daysof delivery, provided the item is unused, unworn, unwashed, and in its original condition with tags and packaging.

Q: Can I Return an item of my order?

A: No. Orders containing multiple items must bereceived or returned as a full package. Partial returns are not allowed.